1. AMC kya hai?
Annual Maintenance Contract — ek fixed annual fee me poore saal ka unlimited IT support (remote + onsite jab zaroori).
2. Kya-kya cover hota hai
Unlimited remote support, quarterly onsite tune-up, antivirus license, driver updates, backup verification, security patches, priority response.
3. Response time SLA
Standard breakdown 24-48 ghante. AMC me 2 ghante ke andar remote diagnosis start. Downtime = revenue loss, isliye critical.
4. Break-fix vs AMC — cost
Ek breakdown call Rs.1500-3000. Saal me 4-5 issues = Rs.10-15k. AMC Rs.6000/year = clearly sasta + peace of mind.
5. Kya cover NAHI hota
Hardware failure (motherboard, screen) — parts alag chargeable. Software licenses (MS Office, Tally) — client purchase. Physical damage.
6. AMC me hardware fail ho toh
Diagnosis free, quotation transparent, replacement help + install free. Labor charge nahi lagta.
7. Kaun le?
5+ PC/laptop wale office, retail shop with billing PC, freelancer with critical setup, older systems (3+ years jinme issues frequent).
8. Contract me kya check karo
Response time SLA in writing, coverage list, exclusions, renewal terms, escalation matrix — sab documented ho.
AMC lena chahte hain? Hamari Annual PC Maintenance (AMC) service (31) — professional delivery, fixed price aur post-delivery support. Live demo dekho ya quote lo.
Is kaam me expert help chahiye?
Fixed price, fast delivery aur 100% satisfaction guarantee ke saath.
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